How this website handles your information.

Who we are

TRADESMAN FLOW LTD, trading as TradesMan Flow, is responsible for personal information we use to operate this public website and respond to enquiries. We are registered in England and Wales, company number 17485860. Our registered office is 104 Knights House, 4 Parade, Sutton Coldfield, B72 1QB, England. Contact privacy@tradesmanflow.co.uk for privacy matters.

When you visit the website

This is a static information website. It has no account sign-in, contact form, advertising pixels or marketing analytics. We do not set non-essential cookies through the site. Our hosting provider, Cloudflare, may process technical request information such as IP address, request time, browser information and requested pages to deliver and protect the website. We use this processing for our legitimate interests in operating a reliable and secure public site.

We do not use website visit data to build advertising profiles. Technical records are kept only for the period needed for delivery, security and troubleshooting, subject to Cloudflare's service settings and applicable obligations.

If you email us

We receive the address, message and any information you choose to include. We use it to respond, manage the enquiry and keep a reasonable record of the conversation. Depending on the enquiry, this is necessary to take steps you request before a contract, to meet a legal obligation, or for our legitimate interests in handling business correspondence. Please send only information needed for your question.

We keep correspondence for as long as reasonably needed for the enquiry and any relevant legal or dispute record, then delete or review it. A specific legal hold may require longer retention.

Hosting and sharing

Cloudflare provides website hosting and content delivery. Email is handled by our domain's mail provider and receiving mailbox service. These providers process information to deliver their services. We may share relevant information with professional advisers or authorities where lawfully required. Some providers may process data outside the UK, using applicable safeguards where required.

Your rights and questions

Depending on the circumstances, you may ask for access, correction, deletion, restriction or portability of your personal information, or object to processing based on legitimate interests. You may also complain to the UK Information Commissioner's Office. Contact privacy@tradesmanflow.co.uk first if you want us to address a concern or exercise a right. We may need to check identity before disclosing personal information.

We will update this notice if the website's data use changes, including if forms or analytics are introduced.